An Intro to VoIP for Small Businesses
What is VoIP?
VoIP is an acronym for Voice over Internet Protocol. It is simply a method of transmitting voice conversations over IP networks such as the Internet and generally functions like a regular telephone service. VoIP for small businesses can be free if communicating from PC to PC through services such as Skype or cheap if you are calling from PC to Phone or through using phones on both sides. Sometimes, you may find a need to run your telecom over a business T1 line or T1 internet connection.
How is a call using VOIP made?
A person can call using a VOIP phone which will send a signal through to a VoIP device and convert the normal phone signal into a digital one that can be used over a broadband Internet connection. Once the signal reaches the destination it is converted back into a normal voice call. VoIP solutions can be used not only over the Internet but also over any private network.
Why are many small businesses switching to VoIP?
Many small businesses are switching to VoIP mainly due to cost savings but also for additional services and better manageability of systems. Calling internationally is substantially cheaper and small businesses do not need to necessarily pay per call or for the length of the call. Calls between offices, to other VoIP users and across the country can often be free. There are many VoIP service providers in todays market with compelling, inexpensive solutions well suited to small businesses.
Is VoIP reliable?
VoIP solutions are just as reliable as the Internet so yes, if your Internet service provider is dependable and you have a quality Internet connection then VoIP is reliable. On the other hand, if you have a busy, shared Internet connection then you may experience an unreliable VoIP service.
Can I use my current number?
Yes, most VoIP solutions providers allow you to transfer your existing number in the U.S or let you choose from a list of local or nationwide numbers regardless of your physical address.
What about sound quality?
Sound quality is rarely an issue due to the availability of high speed Internet access today. In fact, the quality of a VoIP call can often be better than that of a normal telephone service because it is digital. The difference in quality can be compared to the sound playback of a cassette tape versus a CD. The quality of the call all depends on the available bandwidth of your Internet connection. The higher the bandwidth, the better the sound quality.